Frequently asked Questions:

Below is a few of the most common questions we receive. Please read through the list and if we don't already answer it here, e-mail us and we will be happy to respond to your question.

How should I wash my Wildflower Tie Dye?

To remove excess dye we wash all our tie dye clothing 4 times in warm water. We then tumble dry on warm. This makes them preshrunk and ready to wear.

Please be aware even after 4 washes there may be a small amount of loose dye still left in the fabric. To avoid color transfer We recommend washing your new item by itself for the first washing (just incase). Your tie dye will not fade. Follow the directions below for best results.

Wash cotton or hemp tie dyed items in cold to warm water with other colored items. Tumble dry warm or (save some energy) hang to dry. Turn garment inside out before washing.

Wash rayon tie dyed items by hand in warm water or in a washing machine on a delicate cycle. Hang to dry.

Note: Never use bleach on your tie dye. This will result in fading. Also, do not leave garment damp for long periods of time. This may cause bleeding in the first couple washes.


Will the colors bleed or fade?

No more than any other colored item bought in a boutique or clothing store. We use high quality commercial Procion MX dyes on all our clothing. These dyes are meant to last and believe me, they do! We wash all our dyed clothing 4 times and use a careful chemistry to insure your tie dye stays vibrant for years. You may notice a tiny bit of dye residue come out in the first wash, so we recommend washing your new tie dye separately for the first cycle.

We recommend (like all colored clothing) washing your tie dye in cold to warm water and drying on low heat. Better yet, hang dry your item and save a little energy!

Our Rayon sarongs should be washed by hand or on a delicate cycle in a mesh bag. Hang to dry.

P.S. Never use bleach!


Do you take custom orders?

Yes, we can make any of our designs in the colors and size of your choice. Custom orders can take as long as 4 weeks to complete depending on how busy we are at the time and they do cost more (for obvious reasons) than the tie dyes already made and for sale on our site (but hey, you get exactly what you want). Please click on the custom order link (left hand side of screen) to e-mail us your request. We will then respond with a estimated time of completion and a pricing quote. All custom orders must be prepaid. We will send you info on how to do this when you send your request.


What is your return policy?
Satisfaction Guaranteed!

You may return merchandise to:

Wildflower Tie Dye
c/o Valerie Shane
PO Box 23051
Victoria, BC
V8V 4Z8
Canada 
 

You may also choose to exchange the item.

Please note: Items that have been laundered or altered in any way cannot be accepted for return. This includes custom-dyed item

Do you wholesale?

Yes. Please fill out the wholesale form on the website for more information.


How do I order tie dye clothing from this web site?

There are three ways to make your purchase:

1. We accept Visa and Mastercard credit card payments. When you find an item/items you would like to purchase, click on the add to cart button and then when you are done shopping click on checkout. Fill in your mailing address and credit card info on our secure server. It will take you through the whole painless process quickly and easily, just follow the directions. By paying with your credit card we will then be able to ship your package with 48 hours.

2. Paypal payments. This is a secure online company which will processs you credit card payment. Paypal requires you set up an account with them first before being able to use there sevices. This will require filling out a form with your address and credit card info. They will also ask you to create a password. When you find an item you would like to purchase, click on the add to cart button. It will take you through the whole painless process quickly and easily, just follow the directions. By paying with your credit card we will then be able to ship your package with 48 hours.

3. We also accept US money orders (cashable in Canada), checks and well concealed cash (at your own risk) . Please make sure to e-mail us to let us know the item you would like to purchase so we can take it off our web site and wait for your money order to arrive. We will then ship your package as soon as funds are received.

Please make money orders out to: Valerie Shane

Mail to: Wildflower Tie Dye, c/o Valerie Shane, PO Box 23051, Victoria, BC, V8V 4Z8, Canada

If you have any questions regarding how to pay for your purchase or would like more info please e-mail us: wildflowerdyes@gmail.com or call 1-250-889-0154 (9am-5pm PST)


How much does shipping cost?

We do our best to keep shipping costs as low as possible so we charge per order. The cost is $8.95 airmail shipping (10-14 business days) within Canada and the US. If you live outside of Canada or the US, airmail shipping is $18.95 or $36.00 for orders with 2 or more items. We also offer Xpresspost (6-7 business days) for $36.00

Please note: Packages are shipped within 4 business days (not including weekends). We are located in BC, Canada so please allow 7-10 business days for airmail shipping to Canadian addresses and 14 business days days to 4 weeks for US or international addresses.

Have questions? Please call 1-250-889-0154 (9am-5pm PST)


What is your Privacy Policy?

We never sell, give away, or make unauthorized use of any of your personal information


How do I learn to tie dye myself?

How to tie dye information is widely available on the Internet. Do a search for "tie dye instructions" and you will be sure to find information with tie dye patterns and step by step lessons. We Have own tie dyeing information page which will give you some useful links to all the info you will need. Have fun! Tie dyeing is addicting!


Do you provide screen printing and/or embroidery services?

No, not at this time. We can only provide the tie dyed items as we do not own screen printing equipment. If you need screening printing done on your tie dyed items please visit your local printer


What brand names do you use to create your clothing?

For our T shirts (short and long sleeve from kid's to adults) we primarily use Alstyle 100% cotton. Our woman's tees, tanks, panties, skirts and pants are American Apparel brand. We also use Dharma Trading for our girl's tie dye dresses and rayon sarongs.


If I send you a shirt or other clothing article, can you dye it?

It depends on the item. All orders would be priced on a case-by-case basis. Fill out the custom order form to request pricing. Please make sure you provide as close to 100% cotton, rayon or hemp as possible. Our dyes will not dye polyester